Business Administrator, Hybrid/Sheffield

Job Description

Business Support Officer

Business Administrator

Location: Hybrid, with office based in Sheffield
Hours & Salary: Full time (37.5hrs per week), £25,147- £27,596
Contract: Permanent, subject to a four-week probationary period
Deadline for applications: Sunday 28th January 2024, 23:30
Interviews: Online, w/c 5th February 2024

About Us
United Kingdom National External Quality Assessment Service (UK NEQAS) is a charity with over fifty-years of experience in providing world-leading external quality assessment services to hospital laboratories that help ensure optimal quality in testing for the benefit of patients, both locally and overseas.

UK NEQAS Mission Statement
Improving global diagnostic testing for the benefit of patients through quality assessment and education.

About the Role
Due to internal promotion within Central Office, we are actively searching for a dynamic and organised individual to join our team in the role of Business Administrator. This is an exciting opportunity for an experienced Administrator, or an Admin Assistant looking to take the next step in their career, to join a small but ambitious team in a rapidly developing organisation.

Key activities of the Business Administrator will include:

  • Administrative and Personal Assistant Support:
    • Respond to emails and telephone inquiries as the first point of contact.
    • Provide secretarial and administrative support for the UK NEQAS Office.
    • Provide personal assistant support to the Business and Finance Manager and the
      UK NEQAS President.
  • Finance:
    • Process financial data, including sales and purchase invoices, using SAGE One software.
  • Meetings:
    • Schedule meetings and prepare meeting papers.
    • Take minutes at Board and other UK NEQAS meetings (mainly online, but also occasionally including off-site face-to-face meetings).
    • Undertake allocated actions on behalf of the Central Office.
  • Digital media and marketing:
    • Assist in updating the UK NEQAS website and social media accounts.
    • Support in the design, production and distribution of marketing and publicity material, including a quarterly newsletter.
    • Help to maintain contact lists and other databases.
  • Event support and participation:
    • Provide administrative support for educational webinars.
    • Liaise with speakers, sponsors, event coordinators.
    • Assist on the UK NEQAS trade stand at scientific conferences and exhibitions.
  • Any other duty commensurate with the role.


  • Working from home
  • Company pension
  • Sick pay
  • Bereavement leave
  • Casual dress
  • On-site canteen
  • Company events
  • Good transport links

About You
No two days are the same here at Central Office. The Business Administrator requires a versatile individual with a positive, ‘can-do’ attitude and a combination of strong administrative, financial, and communication skills. The ability to work independently and collaboratively within a small team is crucial. Additionally, the willingness to travel for face-to-face meetings and represent UK NEQAS at conferences is highlighted in the description.

Ideally you will:

  • Have at least three years previous office experience.
  • Show competency in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Publisher.
  • Have at least 5 GCSEs at grade C or equivalent, including English and Mathematics.
  • Have minute taking experience.
  • Be familiar with accounting software.
  • Be familiar with Customer Relationship Management (CRM) software.
  • Have gained a Level 3 in Customer Service/Business Administration.

Attitude and mindset matter to us. If you lack some of the experience but have the drive and enthusiasm for the variety of tasks at hand, let us see that in your cover letter.

To apply for the Business Administrator role
Please send us your CV along with a cover letter outlining your experience and why you are an excellent fit for this role. Applications are being taken through either of the following platforms:


Further Information
For further information or to arrange an informal visit, please contact Jen Christie on 01142 611689, or email If you are invited for an interview, please be prepared to provide relevant identification documents and original qualification certificates.


Personal data about applicants will be stored for a maximum of six months to assist with recruitment administration.

No agencies, please.

Download PDF